Worried about a child? Tell us

If you, or a child or young person you know is in immediate danger call:


Need to talk? We're here for you. Call freephone:

0508 326 459

Lines open 24/7, or email us at contact@ot.govt.nz

After 5pm and on weekends social workers are only available for emergency situations, but we still urge you to call so we can assess your needs.

Are you a young person?

We want you to feel safe - at home, at school and everywhere else. It's OK to feel worried sometimes, and it's good to share your problems with someone. 

If something happens that makes you feel scared, tell a grown-up you trust.

They'll want to help if someone is hurting you or making you feel bad. Think about which grown-ups you trust. Maybe your mum or dad, teacher, brother or sister? You could also talk to your grandparents, your friend's mum, someone from church or your doctor. 

Please talk to us if:

  • you are being hurt by an adult
  • one of your parents is being hurt
  • someone in your house has problems with drugs and alcohol.

Are you a worried adult?

We want to hear from you too. Call or email us anytime if you are concerned about the wellbeing of a child.



If you're a child or young person in care, VOYCE – Whakarongo Mai is an independent connection and advocacy organisation, separate from the Oranga Tamariki—Ministry for Children. We're here to listen and support you, and be on your side. Part of what we do is organise fun and engaging events for kids with care experience so you can connect with other care experienced kids.

Call us on 0800 486 923 or chat to us online us on 0800 486 923 or chat to us online